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Aviva has become the first insurer to create a claims application programming interface for integration with software house Acturis.
The API aims to streamline the claims process for brokers, from notification to closure/completion.
Enhancing our claims services for our broker partners is central to our plansRyan Birbeck, Aviva
It does this through a one-way transfer of individual claim records and updates from Aviva’s claims system directly into a broker’s Acturis system.
The insurer added this should minimise the need for brokers to manually key in claims data.
Brokers will also receive automatic updates on existing claims
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